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Gift Card Program

Health Services for Children with Special Needs, Inc. (HSCSN) would like to help you and your family take an active role in your health. We have teamed up with OTC “Over the Counter” Network, a global company that offers rewards for taking care of your health, to announce HSCSN’s new Wellness Gift Card Program. 

What is the HSCSN Wellness Gift Card Program?

Starting October 1, 2020, HSCSN enrollees ages 0 to 26 will be able to earn up to $50 a year for completing wellness goals. These goals are related to the Early and Periodic Screening, Diagnostic and Treatment (EPSDT) program. A HSCSN Care Manager can help with completing these goals through your care coordination plan. When a goal is completed, money will be placed on a gift card to use at local participating stores.

How do I sign up?

All HSCSN enrollees will automatically receive a gift card in the mail. Instructions on how to turn your gift card on and use it at local stores will be included in the letter.

How do I activate my card?

Watch this YouTube video for card activation instructions.

How is money placed on the gift card?

When a HSCSN enrollee completes a wellness goal, money will be loaded onto the wellness gift card. You can also use coupons at participating stores. Money will be loaded to the gift card as soon as HSCSN confirms the wellness goals have been completed.

How are wellness goals completed?

There are four wellness goals to complete each year to receive your incentive:

  1. $15 for adult or child well visit (preventive service appointment)
  2. $15 for one dental preventive appointment
  3. $10 for annual visit with HSCSN Care Manager (virtual included)
  4. $10 for a clinical goal you identify with your Care Manager related to your health needs.

Will HSCSN Wellness Gift Card funds expire?

Yes, the money you earn for completing your wellness goals will expire if you do not use it within a year of receiving the gift card. 

If you completed your HSCSN enrollee wellness goals in 2019, those funds have been automatically uploaded to your new wellness gift card. Your incentives in 2019 will expire by October 1, 2021. 

How can I buy items? 

You can use this gift card at several local stores. These stores include Giant, Walmart, CVS, Dollar General, and Walgreens.

How can I find information about the gift card?

You can find out how much money you have on your card, where to shop, and what items you can buy. You can do this by:

  • Calling your Care Manager
  • Calling HSCSN Customer Care Services at (202) 467-2737
  • Downloading the OTC Network app on your smartphone
  • Visiting

What do I do if I lose my gift card?

Call your Care Manager and they will send you a new card in the mail. You can also call HSCSN Customer Care Services at (202) 467-2737 or 1-(866) 937-4549.

What if I have questions or problems with using the gift card?

If you have problems using the wellness gift card or if you have questions, please contact your Care Manager. You can also call HSCSN Customer Care Services at (202) 467-2737 or 1-(866) 937-4549.