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We want you to keep your health coverage! To make sure you do not miss important information and renew your coverage, please be sure that DHCF has your current contact info. Take a minute to update your address, phone number, and email address at If you need additional assistance, you may call the Public Benefits Call Center at 202-727-5355 between 7:30 a.m. and 4:45 p.m. 

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Our Culture

Extraordinary People, Exceptional Health Services

What makes Health Services for Children with Special Needs, Inc. (HSCSN) successful is the extraordinary people we work with and work for on a daily basis. Our staff is passionate about making a difference in the lives of the people we serve and within the disability community. Our culture is one that values people, quality health care, service, compassion, and efficiency. We are looking for people who share our commitment to improving access to health services for people who face barriers due to a disability or other complex medical needs. 

Enhancing Diversity and Inclusion

We value diversity at Health Services for Children with Special Needs, Inc. (HSCSN). Our community includes people with a range of disabilities and medical needs, who are diverse in their race, ethnicity, gender, sexual orientation, socio-economic status, age, physical and cognitive ability, religion, and political beliefs. We are dedicated to creating a workforce that is reflective of that diversity. 

A workforce that values and shares the strength of our differences makes us better able to improve the quality of life for the people we serve. That commitment has lead to: 

  • Trust within the community. We are members of the community and work closely with our neighbors and network of more than 100 partner organizations. 

Eliminating Barriers

We work to eliminate barriers that could inhibit one’s ability to access health care services:

  • Accessibility. HSCSN is compliant with the Americans With Disabilities (ADA), we also make sure our workplaces are accessible for all of our employees.
  • Limited English proficiency. Our staff is proficient in Spanish and have access to translation services for languages such as Amharic, Arabic, French, Hindi, Russian, Swahili, Urdu and many more.
  • Limited financial means. Our programs and services support people when they need it most, such as transportation and childcare to increase access to care.

We are a close-knit group of committed individuals working in a wide range of jobs—from Care Managers to Customer Care Services Associates and Community Outreach Representatives. Each of our roles is vital to our work of improving the lives of enrollees and their families.