We want you to keep your health coverage! To make sure you do not miss important information and renew your coverage, please be sure that DHCF has your current contact info. Take a minute to update your address, phone number, and email address at districtdirect.dc.gov. If you need additional assistance, you may call the Public Benefits Call Center at 202-727-5355 between 7:30 a.m. and 4:45 p.m. We will mail you information when it is time to renew your coverage.

Update your information

Current HSCSN Providers

Current HSCSN Providers

As a participating provider with Health Services for Children with Special Needs, Inc. (HSCSN), you have an important role in delivering quality health care services to our enrollees. Our online resources provide you with access to relevant information and keep you up to date on the latest news from HSCSN.

Questions? Be sure to contact your provider representative for help! Or contact HSCSN Provider Services at 202-495-7526.

Get important updates, view the Provider Manual and Log on to the Provider Portal.

Forms for HSCSN requests and referrals.

Learn the steps for making claims.

Learn about the Prior Authorization process. 

Find out how to appeal a claim decision.

If you are unhappy with something that happened to you while working with HSCSN, you can file a grievance. Also, find out how to report an unusual incident.

Education and Training

Textbook

HSCSN strives to provide up-to-date clinical information to ensure providers can maintain their knowledge and skills, and the clinical outcomes for their patients.

Learn more