We want you to keep your health coverage! To make sure you do not miss important information and renew your coverage, please be sure that DHCF has your current contact info. Take a minute to update your address, phone number, and email address at districtdirect.dc.gov. If you need additional assistance, you may call the Public Benefits Call Center at 202-727-5355 between 7:30 a.m. and 4:45 p.m. We will mail you information when it is time to renew your coverage.

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Interpretation and Translation Services

HSCSN offers free interpreter services, translation services, and services for the hearing and seeing impaired. Learn more about these services below.

Interpretation Services

If you need oral interpretations of services, HSCSN will provide them. This includes if you or your child is at the hospital.

Please call Customer Care at (202) 467-2737 or (866) 937-4549 before your appointment if you need interpretation services.

Translation Services

For people who do not not speak or read English, HSCSN can provide support. Please call Customer Care at (202) 467-2737 or 1 (866) 937-4549 between 7 a.m. and 5:30 p.m. for our translation services.

HSCSN provides translation services in many different languages.

Deaf, Hard of Hearing, and Visually Impaired

If you or your child has trouble hearing or is visually impaired, call Customer Care for:

  • TTY/TDD services
  • Information on audiotape, in Braille and in large print