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Our Team

Anna Dunn, MBA, MSW

 Chief Executive Officer, Health Services for Children with Special Needs, Inc. (HSCSN)

Anna Dunn is an accomplished leader and seasoned manager with 16+ years of consulting and healthcare experience. Ms. Dunn is distinguished by her ability to identify opportunities for business growth and development, leverage talent, and deliver high-quality results.  

As a Principal at Booz Allen Hamilton, Ms. Dunn led a portfolio of projects valued at over $100M+, including the firm's healthcare compliance projects and Medicaid audits. She managed numerous complex multidisciplinary project teams that support the Centers for Medicare and Medicaid Services (CMS) in reducing expenditures and improving the quality of care provided to beneficiaries. Ms. Dunn draws upon both her program management and consulting experience to lead business development efforts in Medicaid, Medicare, and Marketplace programs. Before her consulting career, Ms. Dunn served as a Project Manager and an Analyst as the DC Department of Healthcare Finance, supporting the agency's oversight of DC Medicaid Managed Care Organizations (MCOs).  

In addition to her executive career, Ms. Dunn chaired the Board of Directors for Health Services for Children with Special Needs (HSCSN), was the Vice-Chair for the HSC Health System and served on the Board for Children's National Hospital. In November 2019, Ms. Dunn was awarded the title of the "Professional Services Heroine of Washington" by March of Dimes for her contributions to improving the health care of children in the District of Columbia. Ms. Dunn holds an MBA in Medical Service Management, an MSW with Concentration in Advanced Generalist Practice and Programming, and a degree in Jurisprudence.

Eric B. Levey, MD

Chief Medical Officer, HSCSN  

Dr. Levey is the Chief Medical Officer at Health Services for Children with Special Needs, Inc. (HSCSN). As the Chief Medical Officer, he is responsible for identifying evidence-based practice guidelines and coordinating the overall management of medical services at HSCSN.  He oversees the quality of clinical care of the enrollees through rigorous oversight of the network and non-network providers.

Dr. Levey comes to the organization with over 25 years of pediatric medical experience.  He graduated from the University of Pennsylvania, Perelman School of Medicine. He completed his pediatrics residency at Johns Hopkins Hospital and his fellowship in academic general pediatrics at Johns Hopkins. Since completing his fellowship, Dr. Levey has been on the faculty of the Johns Hopkins University School of Medicine, rising to the rank of Associate Professor of Pediatrics before coming to HSCSN.  He was also on the medical staff at Kennedy Krieger Institute for over 18 years, where he had several positions, most recently serving as the Medical Director of the Pediatric Feeding Disorders Program and Director of the Pediatric Pain Rehabilitation Program. Kennedy Krieger Institute is a non-profit organization, internationally recognized for improving the lives of children and adolescents with disorders and injuries of the brain, spinal cord, and musculoskeletal system in Baltimore, Maryland.

Dr. Levey has focused most of his career on children with medical complexity, including kids with cerebral palsy, spina bifida, brain malformations, and feeding problems (half of the kids with feeding problems also had an autism spectrum disorder).  He has worked with a range of kids with developmental disabilities and associated medical issues. 

He is also active in the American Academy of Pediatrics and past president of the Maryland Chapter.

Nadine Coy, MBA

Chief Operating Officer, HSCSN

Nadine Coy previously served as HSCSN’s Vice President of Network Services, where she led Provider Relations, Contract and Vendor Management, and Provider Credentialing. Prior to joining HSCSN in 2017 she was a VP at both HIVE Connected Health and Specialists on Call where she established performance metrics, developed audit and compliance programs, and led process improvements resulting in membership expansion and financial growth. Nadine’s commercial plan experience includes senior management roles at Magellan Health Services and Evercare/United Health Services, where she was responsible for the overall quality, efficiency and performance of network operations. 

Nadine is an expert in health care administration for Medicare, Medicaid, Managed Care, telemedicine and commercial plans with over 20 years of experience across the full spectrum of the industry.  She brings operational expertise gleaned from successfully performing in critical positions that covered the entirety of a health plan’s services. Her efforts met with proven success in developing, contracting, and implementing new markets.

Nadine’s leadership is visionary, strategic and results oriented. She has a passion for excellence and accountability that informs all aspects of her performance. She is especially skilled at developing highly effective teams and systems, and her ability to foster and maintain collaborative business relationships is a stabilizing force that has undergirded sustainable change, and promoted strategic growth, in the organizations where she has served.

Nadine holds both Bachelor of Science and Master of Business Administration degrees from Phoenix University. She is committed to health care equality and invests in the development of community based services and organizations that focus on improving health indices on a global scale. 

Raelynn Schafer, RN, MBA

Vice President, Medical Management, HSCSN

Raelynn Schafer is the Vice President of Medical Management at Health Services for Children with Special Needs, Inc. Ms. Schafer has over 14 years of health care experience, specifically leading clinical operations team’s within matrix organizations.  She brings extensive skills and experience in the development of clinical policies and procedures to include process improvement.  She has a wealth of knowledge in the areas of metrics management, clinical strategy, and decision support systems. Her role within HSCSN is to oversee and manage the Utilization and Care Management teams in close collaboration with the quality department. 

Raelynn has served in various leadership capacities within the managed care industry. She held positions with Blue Cross and Blue Shield of Illinois and Wellcare Health Plans of Florida. Most recently, she served as the Director of Population Health for Magellan Health Services based out of Miami, FL.  She is also well versed in HEDIS measures, EMR systems, NCQA standards, CMS compliance, and clinical informatics.

Raelynn has been a Registered Nurse for over 18 years and began her career at Arnold Palmer Hospital as a pediatric nurse.  She’s passionate about the population HSCSN serves and currently holds a seat on the Board of Directors for Diversity Inc. Diversity Inc. is a non-for profit organization based out of Indiana with a mission of serving children and adolescents from underserved communities who have unmet social and medical needs.

Raelynn is excited about joining the Health Services for Children with Special Needs team and looks forward to settling into the D.C. area.

Stephanie Taylor  

Vice President, Risk Management, HSCSN

Lisa Proctor

Vice President, Marketing & Outreach, HSCSN