HSCSN Parents and Caregivers Tell Stories
Health Services for Children with Special Needs, Inc. (HSCSN) has worked in Washington D.C.'s communities for over 26 years. We are a Washington D.C. Medicaid Health Plan for children and young adults with special needs. We are the contracted health care plan provider for the District of Columbia’s Child and Adolescent Supplemental Security Income Program (CASSIP).
Our motto is "Caring, Serving, Empowering." Our families motivate us to live by this motto in everything we do. We are excited to share stories from our families about the health plan.
These stories are about how our health care services have helped families who have children with special needs. We help our families manage their full health! These stories have inspired us and we hope they inspire you!
LaJoy
"HSCSN has made sure to cover all my daughter's expenses, which were close to one million dollars during her birth, and having health coverage that understands the needs of children like mine is essential, and knowing the cost of transportation coverage to medical appointments are the biggest burdens and worries among parents like me. Everyone must know that just because you have a disability does not mean you cannot make an impact.”
LaJoy is a mother and a Special Education advocate in the District of Columbia. Her daughter is an 11-year-old with moderate asthma, epilepsy, global developmental delays, and cerebral palsy. She has received HSCSN services since 2012.
Jason
“The quality of care provided by HSCSN has been instrumental in me becoming the independent person I am today. I could not envision the life I have today if I didn’t receive HSCSN support.” January 2022
Jason is a 24-year-old male diagnosed with the Pierre-Robin sequence as an infant and has been an HSCSN enrollee since he was one year old, practically his whole life. He is currently majoring in Political Science at George Mason University.
Ana
“HSCSN has helped my daughter so much. Without HSCSN, she would not have been able to receive the much-needed treatments when she was a baby. Due to her progress, she is now receiving fewer treatments and therapies. I am grateful for all my daughter’s medicines under the health plan. We both feel very welcome during our doctor’s appointments.” April 2022
Ana is the mother of a 5-year-old girl with Congenital Heart Disease who has received services from HSCSN since she was four months old.
Glenda
"I feel that the benefits that HSCSN has provided to my son have helped him a lot in his development. He has shown so much progress, especially during last year. He now walks on his own at limited distances. I want to personally thank my son’s nurse, Judith Mendez, for going beyond her duties and stimulating and motivating my son to his maximum capacity. She is loving, patient, and has a great personality.” March 2022
Glenda’s son is a four-year-old diagnosed with Pierre-Robin syndrome at birth. He has been an HSCSN enrollee since 2019.
Doretha
“Danella is a blessing in the sky; without her, I wouldn’t be able to have anything accomplished. She has been able to coordinate all the services that my son needs.” February 2022
Doretha has a son who is 15 years old with a history of behavioral challenges. Doretha has been using HSCSN Care Management Services for the past 11 years.
James
"As the guardian of a teenager who receives health and care services from HSCSN, I want to acknowledge the professional services and hard work of the Care Manager, Leonora Bell. She has responded well and stayed vigilant to ensure that D.B. receives his required services.
She has navigated and educated me on the process of HSCSN, as I am new to working with children with special needs. When I received Mrs. Bell as D.B.’s new care manager, she assured me that the process would be much smoother, and it has been. Thank you, Mrs. Bell, for being so helpful during these difficult times.”
James is the guardian of an HSCSN enrollee with Autism and Attention-Deficit Hyperactivity Disorder (ADHD). He has been enrolled in HSCSN since 2021.
How to Qualify
Learn how to qualify for the HSCSN Health Plan.