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Effective July 15th, Health Services for Children with Special Needs (HSCSN) will implement Optum Financial/Optum Pay as the check payment vendor for provider electronic funds transfer (EFT). The details to the provider letter can be found in this document.

HSCSN Provider Services Team

Provider Services

Contact provider services at 202-495-7526 if you:

  • Are a provider with contracting, credentialing or operational issues
  • Are a provider with a question or complaint
  • Are a provider with a question regarding the status of a claim

Nadine Coy, Chief Operating Officer

Phone: 202-495-7563 | Email: ncoy@hschealth.org 

Kenya Onley, Senior Director of Provider Network 

Phone: 202-308-2245 | Email: konley@hschealth.org 

Direct questions to our Senior Director of Provider Network if you are a:

  • Federally Qualified Healthcare Centers 
  • United Medical Center 
  • Howard University Hospital & Faculty Practice Plan (FPP) 
  • Vision/Hearing Providers 
  • Physical Therapists, Occupational Therapists & Speech Therapists 
  • Applied Behavioral Analysts (ABA) Providers
  • Early Intervention Providers

Awa Sall, Director of Provider Contracts and Vendor Management

Phone: 202-495-7570 | Email: asall@hschealth.org

Direct questions to our Associate Director of Contracting if you:

  • Have an interest in becoming an HSCSN provider
  • Have questions about your contract.

Deborah Wilson, MBA, Sr. Manager, Provider Relations

Phone: 202-760-1049 | Email: dwilson6@hschealth.org

Direct questions to our Sr. Manager, Provider Relations if you are interested in discussing provider network goals and strategic direction or escalated provider concerns.

Chawleen Smith, Senior Network Coordinator

Phone: 202-580-6480 | Email: csmith@hschealth.org

Direct questions to our Senior Network Coordinator if you are a:

  • Home Health Providers (including HSC Home Care)
  • HSC Pediatric Center 
  • Respite Care Providers
  • Durable Medical Equipment Suppliers/Providers
  • Local Pharmacies 
  • Other Specialists (i.e. Cardiologists) 
  • Children's National Medical System & Children's Pediatricians & Associates (CPA)

Leon Johnson Jr., Provider Relations Representative

Phone: 202-467-2743 | Email: ljohnson@hschealth.org

Direct questions to our Provider Relations Representative if you are a:

  • Behavioral Health Providers (including Core Service Agencies & Free Standing Mental Health Clinics)
  • Psychiatric Residential Treatment Facilities 
  • Obstetricians & Gynecologists 
  • Private Practice Primary Care Practitioners (non-hospital systems/non FQHCs)
  • MedStar Hospital System & Practices 
  • George Washington University Hospital & Medical Faculty Association (MFA)

Tyhisia Thompson, Account Manager, Vendor Management

Phone: 202-507-7560 | Email: tthompson@hschealth.org

Direct questions to our Credentialing Coordinator or Credentialing Specialist if you have questions specific to the HSCSN credentialing process.

Charles Brammer 3rd, Credentialing Program Lead

Phone: 202-843-3226 | Email: cbrammer@hschealth.org

Direct questions to our Credentialing Program Lead if you have questions specific to the HSCSN credentialing process.