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Immediate and Emergency Care

Immediate Care/Walk-In Clinics 

Immediate care is medical care you need within 24 to 48 hours, but not right away. Common symptoms for which someone might seek Immediate care include:

  • Diarrhea or vomiting that lasts more than a few hours.
  • Fever (temperature over 100.4 degrees).
  • Minor injuries (like strains, sprains, or minor cuts and burns).
  • Pain or burning feeling when peeing and cloudy or stinky urine.
  • Sore throat or ear pain.
  • Upper respiratory symptoms (like a severe cough).

If you need immediate care or can not see your primary care provider (PCP), you can visit any CVS MinuteClinic or one of the clinics listed in the map below.  For more information, call Customer Care at 202-467-2737.

Immediate Care/ Walk-In Clinic Locations

To protect your health during COVID-19, please call the clinics prior to walking in for services. You can also contact your Care Manager. Click on the box to the left of the map title to see a full list of the walk in clinics available. 

Emergency Care 

Emergency care is medical care you need right away for a serious, sudden, and sometimes life-threatening injury or illness. This includes:

  • Broken bones
  • Choking
  • Shaking (convulsions or seizures)
  • Trouble breathing
Prior Authorization is not required for emergency care. If you need emergency care, call 911 or go to your nearest ER. Show the ER staff your HSCSN Enrollee ID Card. As soon as you can, call your PCP and your Care Manager. Click on the box to the left of the map title to see emergency care locations. For more information, please call Customer Care at (202) 467-2737

Urgent Care

PM Pediatrics
https://pmpediatrics.com/regions/dc/

PM Pediatrics is located in Columbia Heights. Hours are from 12pm to 12am, 7 days per week.  They accept HSCSN, although not listed on their website. See the FAQs for additional information.
Urgent Care FAQs - PM Pediatric Care

MBI Urgent Care Center
https://www.mbihs.com/urgent-care

MBI Urgent Care Center is open 24/7.  They are located in Anacostia in the Deanwood neighborhood.  They are part of MBI Health Services, LLC, which has a number of other services, including mental health.

For more information, please reach out to Customer Care at (202) 467-2737