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The District of Columbia Department of Health Care Finance (DHCF) has recently finalized new regulations affecting Medicaid reimbursement for certain out-of-pocket expenses. Learn more.

HSCSN’s Quality Program

HSCSN wants to improve the health and quality of life for our enrollees. To do this, we maintain an active Quality and Performance Improvement Program (QPIP). QPIP helps us to monitor the quality of health care our enrollees receive.

Our goal is to make sure enrollees get care and services that are:

  • High quality
  • Easy to access
  • Safe
  • Appropriate
  • Efficient

We do this by:

  • Maintaining an NCQA Complex Case Management accreditation
  • Meeting or exceeding external quality review organizational requirements.

If you would like information about HSCSN’s Quality Program, please call Customer Care at (202) 467-2737.